ServiceNow Architecture and Implementation - ICG Automation

ServiceNow Architecture & Implementation

ServiceNow Implementations for Future-Ready Enterprises

Does the following ring a bell?

  • Facing unpredictable outcomes in service delivery
  • Need a clear view of operations within ServiceNow
  • Business growing faster than your ServiceNow setup
  • Data-rich but insight-poor in ServiceNow
  • Users resisting the ServiceNow interface

You’re not alone! Several Fortune 500 companies, federal agencies, and small businesses share your pain.

What do we do? We help you resolve them.

ServiceNow Premier Partner ServiceNow Platform Partner ServiceNow Platform Partner

Areas We Support

Explore our wide range of services tailored for diverse business needs

IT Service Management (ITSM)

Optimize service delivery with integrated processes and real-time analytics to enhance efficiency and customer satisfaction.

IT Operations Management (ITOM)

Gain visibility and control over your IT infrastructure to ensure peak performance and proactive issue resolution.

Governance, Risk, and Compliance (GRC)

Simplify compliance, manage risks effectively, and uphold governance with automated solutions.

Application Development

Create powerful applications tailored to meet business needs using agile and scalable development environments.

IT Asset Management (ITAM)

Track, manage, and optimize the utilization of IT assets to ensure cost-effective operations.

Security Operations (SecOps)

Strengthen your security posture by integrating security into day-to-day IT operations.

Customer Service Management (CSM)

Improve customer satisfaction through streamlined service delivery and enhanced communication channels.

Human Resources Service Delivery (HRSD)

Transform employee experiences with efficient HR workflows and self-service portals.

Performance Analytics

Utilize advanced analytics to drive decision making and enhance operational efficiencies.

ServiceNow Platform Development

Customize and extend your ServiceNow capabilities with tailor-made applications and integrations.

AI and Machine Learning

Incorporate AI-driven insights and automation to optimize service management and forecasting.

Enterprise Service Management (ESM)

Streamline operations across your entire organization with integrated service management for all departments.

Join Our Growing List of Happy Clientele!

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